More on Windows 7 freezeup

March 2nd, 2010

I think I have found the cause of my freezeups on Windows 7. I searched around and found a lot of different posts about Windows 7 freezing problems, many possibly related to graphics driver issues. My freezeup happened only when wakening the computer after an extended idle period. I changed all the power settings to prohibit sleep, but it still happened. Stuff like this aggravates me to no end… when I buy things, I expect them to perform properly.

After examining the event viewer I began to suspect indexing. I changed the option for my drives to uncheck the box labeled “Allow files on this drive to have contents indexed in addition to file properties”. So far, I have not had any freezing on wakeup. Of course, this is just a workaround… Windows 7 should not freeze if indexing is happening. Doing more than one thing at a time is called multitasking, and Windows is purportedly a multitasking operating system.

Microsoft, get a clue.

Windows 7 freezeup bug

March 1st, 2010

People hated Vista, and there seems to be a warm feeling, in the press at least, for Windows 7. I have had a week with Windows 7, and I am about ready to go back to Windows Vista, at least until Microsoft fixes the issues. Vista was mature, and stable, far more so than XP. The biggest complaint I heard about Vista, being a memory hog, was really a feature. Vista loaded everything into RAM, and kept everything that had been used loaded until there was no more space. Were it not for a major hardware failure, I would still be running Vista, but an untimely death forced me to get a new machine.

While Windows 7 does not perform particularly poorly when running programs, it is full of niggling little issues that irritate particular people like myself. The issue that has me about ready to close the book on it for a while (and let other people beta test for Microsoft) is the freezeup issue. I have turned every power management setting off, but when I have left the machine idle for a while, when I go back to use it, the screen comes back right away, and the mouse will move a few times, but if you click on anything the whole system freezes solid.

However, this freezeup is only temporary. The disk activity light indicates that something is being read from the disk, and while that is underway, all other activity ceases. A properly designed multi-tasking system should never lock up like that, especially for several minutes. Initially I thought the only escape from the freezeup was a shut-down, but the problem seems to go away on its own accord when it is good and ready, when whatever it was working on finishes.

I have no idea whether there are some options I am using that are causing this, but I have ruled out antivirus software because none of the two packages I have tried, or bareback, has made any difference. Something is being done during long idle times that does not readily cease. However, a freezeup is inexcusable, and indicative of the typical shallowness of testing that is put into Microsoft’s premier product.

No credibility for Al

March 1st, 2010

Al Gore has spoken again. In a New York Times opinion piece, he attempts to defend his sinking climate change emergency position against mounting criticism. And fares poorly, I might add.

I have been amazed at the vast difference of popular opinion between other (particularly European) countries and those in the U.S. The street view here is that it is a con job, designed to part more working people from their money and pass it to entities favored by powerful political interests.

The evidence is not very definitive, even if you avoid looking outside. The last winter in the U.S. with this much snow was probably 1978. Who needs climate-gate emails when the weather does not cooperate. Climate is merely a scientific endeavor to assess the longer term patterns for weather. Some of that is very important for me, such as the prediction of El Nino conditions starting this past fall. I have to spend real money to buy enough forage for my animals for the winter… higher moisture will increase the growth of cool-season grasses, reducing the amount of hay my animals consume over the winter (anything fresh is preferred to dried hay). If I buy too little and run low before winter is over, I will be paying more for lower quality hay.

But even the climatologists don’t get it right over two years, but we have a ‘consensus’ of scientists that can tell us what will happen 100 years from now, and have laid it on thick. Sadly, much of the case was made using the worst case scenarios, and all that has done is create more skepticism.

I know first had that over the five hundred or so years between when Europeans traveled to the Americas and today, sea levels have risen feet. You don’t need expensive research equipment, just head out into the Gulf of Mexico on a diving trip and find  submerged tree stumps 30 miles from shore.

Or do what I did… I built a dock out 200 ft. from shore. One significant obstacle to the effort was the remains for pine tree stumps under the sand where I was trying to set the vertical piers to support the walkway. Under a foot of sand were the remains of stumps, at a level below where oxygen penetrated, which slowed their decomposition greatly. When the Spanish sailed through, those were trees along the banks of the bay. Today, the beach is hundreds of feet further inland.

If this happened across 500 years without a mass acceleration over the last 50, then we certainly have time to determine what parts of the science is real (yes, there is some usable data there) and separate out the hype and politics. Once the scientists started hyping some of the results, making hockey-sticks out of thin facts, they attracted a political element that thought they could use this raised awareness to justify increased regulation of larger segments of human industry.

After all, additional regulation brings not only increased revenue from taxes, permit fees and licenses, but it requires a larger cadre of dedicated workers to enforce these new rules. And it will be no secret to these new bureaucrats which part is responsible for creating these new jobs, and thus why they need to vote a certain way to keep their jobs. I would call it politics 101, but I am sure the process preceded written history.

Finally, there is no feeling of emergency. Talk of tipping points generates yawns, and this winter is a fine example of why no one not already starry-eyed believes such blather. If the sea rose a foot, people would build larger seawalls and truck in more sand from the main land. We already cited what happened with a half-foot rise per-century of 500 years…. during that time Florida went from colony of Spain populated with a few missions to the fourth-largest state.

Credibility is what is lacking here. Scientific (and some not-so-scientific ones)  ideas were sensationalized into science-fiction movies with huge waves crashing and gargantuan storms ruining large, populous portions of the country. We all saw Star Wars, and The Terminator… they had great graphics too, and a fun plot you could get into by suspending disbelief. Not so with this stuff, it is unbelievable to the vast majority.

Not to be confused with ending foreign dependence on oil, or reducing all dependence on oil. People already believe this. Here in Texas, there are vast amounts of Wind Power currently undeveloped only because they are waiting for completion of a larger mainline to move the electricity from the sparsely populated areas in West Texas where it is being made to the more populous Eastern and Northern parts of the state where it is needed. No one needs to wake up on that one, it just need to run to completion.

Biofuels are becoming a large force. Whether the climate goes up or down, or does nether, we are well served by broadening our inventories of energy sources, for many reasons, including security.

I suspect this winter has killed all chance of a massive cap’n trade or carbon tax solution being implemented here. Hey, they haven’t got past arguing about health care. Nothing will happen next year, it is an election year, and unless things change a lot, the chances of progressive solutions winning more congressional seats are pretty diminished. You can hear that in the shrillness of arguments like one from Nancy Pelosi “A bill can be bipartisan without bipartisan votes.” A Who What?

For further thought, read my post from before the election (Oct. 10, 2008) where I predicted Barack O’Bama would be as successful as Jiminy Carter at his presidency.

Typical serviceless economy

February 25th, 2010

One of the things I like about established products is the opportunity to get anything wrong corrected. Part of the social contract is that I pay my money, and I get something that works correctly. Generally, this is an implied warrant of merchantability. You should get what you pay for.

Today, we are going to single out one company, McAfee, for being tone deaf to customer needs. I wanted to just fill out a form and report a bug. The bug is that every time I restart, McAfee Total Protection insists on creating a desktop icon. I have a perfectly useful icon in the system tray, so I don’t need another one on the desktop. If you delete it, don’t worry, it will come back at the next restart.

So I went to their website, there the only email service option is “customer service”. However, it is mislabelled, as you don’t get any service there. I just got instructions on how to get a live chat with a technician. The message is clear. “Can’t you read, you must not bother me”, although the words are polite.

So I took the time to use the technical chat. This process starts with downloading and running their virtual technician program. That did not go so well, it was unable to scan my computer. I would wonder if my anti-virus program interfered, but either way they look like fools, because they wrote my anti-virus program. The lack of technical ability so far is quite evident, and could hardly inspire one to an increase in confidence.

So I had to type my report into the system, and open a “GoTo Assist” window, which was another download and installation. That worked, and a proud technician named “Divya” proceeded to say hello and ask me what I needed. Obviously, what I typed at the start of the session is either not passed along or was ignored. So I explain again (now, this is the third explanation). After a short bit he proceeded to tell me that it was a known issue they were addressing.

I asked to open a ticket, he would not do that, just repeated that the engineers would fix it and it would be in an update. So here is my summary of the process:

  • You,  the customer, are a useless entity except when you are paying additional sums of money.
  • You, the computer user, cannot be relied on to make an observation, you must use our virtual technician that does not even work.
  • Customer Service does not mean you are entitled to any real service; if you want to report a problem, don’t talk to us, chat with a technician.

Does no one care about what the customers think? Or are they just a time wasting entity that have nothing better to do than call in and complain about problems. I guess they expect that eventually they will get the customers trained so that they expect the little they are going to get.

Barry and the Supremes

January 28th, 2010

Their latest tune? Money.

In the State of the Union speech last night, political rhetoric would be expected. The President, as winner-in-chief, is the nominal head of his party, although the dogs are always nipping at his heels. But his public excoriation of a decision by the Supreme Court of the United States (on political funding) during a joint session is nothing but a scrap of raw meat to try to rally the more determined left half of his party.

This was no different politically than Hugo Chavez or Fidel Castro blaming social problems on the United States. In this case, he is an elected, term-limited leader who rhetorically is challenging the judgment of a group of unelected, life-tenured judges, who we depend on to referee the important issues for us. Not everybody likes a call that goes against your team, but it is unsportsmanlike to try to dump on the referee, and that  is exactly what he is doing.

This country managed to support two vastly different political parties, with peaceful transitions of power for two centuries without the limits the McCain-Feingold act imposed. But you would think the sky is falling to listen to some of the people that disagree with the ruling, including Mr. Obama.

At the heart of this is the recognition that after the loss in Massachusetts, something has to be done to retain the interest of (and contributions from) the party faithful, by creating a caricature of a new enemy lurking amongst us. The tactic is not new, and not left-wing, other examples include the Roe v. Wade decision (which has raised countless funds for both sides of the argument).

Well, so much for post-partisan politics. It’s like 1977 all over again.

Google’s China Watch

January 14th, 2010

The press is full of reports and opinions regarding attacks on Google from China. while I am no security expert, I have my own email server, and I have seen a huge increase in phishing attempts in the last month.

Like Google claims, these are targeted emails. Some are pretty good, especially the Facebook ones, where they copied the graphics and layout well. Unlike the sad attempts from Nigeria, the English used is generally flawless… business impersonal, but with proper grammar and spelling, and definitely American English, none of the British spellings and phrases.

So while I can do nothing but watch Google and the other security experts, I can be careful about the emails. The Facebook ones were coming even though I didn’t have a Facebook account until a few days ago, and others I have been getting claim that new security measures require me to update my email account. That fails big time here because I administer the email accounts on my server, and the accounts are limited to Kay and myself.

But I don’t doubt that they are catching quite a few phish this way, so don’t click on that link.

Google DNS

December 4th, 2009

I tried this. It works very well, at least for now. Time will tell if they keep up with the demand.

I have a wireless internet service that worked pretty well, although it was a lot of grief getting to that point. But by pointing my DNS at Google, instead of the DNS servers provided by my ISP (the “automatic” ones) things have improved markedly.

Besides a generally “snappier” response to clicks, which may or may not be a quantifiable improvement, there are two places where the improvement is quite solid. The first is problems accessing sites on the first click. I would guess that the ISP DNS server is holding recently accessed addresses in a cache, because the first time each day that I tried to access some of my favorite (but smaller) forum sites I would get a site not found error. Repeating the access attempts a second time usually brings it right up. This happened on enough different sites enough times that I can only assume it is designed with some sort of cache, and is too slow on some network accesses to get the address before a timeout occurs. I suppose a longer timeout value would also fix the errors, too, but who wants the World Wide Wait back?

The other very noticeable improvement I see is playing videos, at least those that are streamed, such as the ones at YouTube. I used to just avoid a lot of them because they would stutter and stop waiting for some more data. It really detracts from the enjoyment of a story when you have to wait for them to finish a sentence a half-dozen times in a 3 minute video. With the DNS changed to Google, the data stream is pretty consistent… an occasional short glitch happens, but videos play well.

I am, for now, pleased. I know some people have some worries about Google maintaining data on them, but all the ISP providers do this, so the question really is about who, not if. I don’t have much private or pirate stuff I am involved with, so I never worry about this (except online commerce, I make sure the site I am using uses HTTPS instead of plain HTTP).

A Million jobs sounds great.

October 30th, 2009

I saw this little item on a large newspaper article:

“The White House said Friday that the $787-billion stimulus package had created or saved about 1 million jobs so far…”

Some people are questioning the accuracy of the 1 million claim. I am not, I concede the estimate is the best that can be made given that it is impossible to actually know what would have happened if the stimulus had not been enacted into law.

Except that $787 Billion divided by 1 Million is $787, 000, over 3/4 of a million dollars spent or committed to be spent for each of these jobs. What a country!

Software gone bad… with a happy ending

October 21st, 2009

After ragging on some of the deficiencies and bad policies of certain software companies, I would like to tell a story that came out right. I suspect a virus infection had slipped past my McAfee virus protection. Reinstallation failed, error messages popped out, and I was concerned.

I signed up for their paid virus removal assistance, and after a moderate wait a technician appeared in a chat client, and soon asked me to approve his looking at my screen and controlling my keyboard and mouse. After a little while of windows popping open and closed, all happening from the remote center, the McAfee technician concluded the issue was actually in the “McAfee Server”… I suppose a case of software gone bad.

Dig this part… because it was their problem, they refunded the service fee. Now, I know and you know that is the right thing to do, what is surprising is that they did it, and without me demanding it.

As promised, they got the issue resolved and my protection status back to operational within a few hours. These guys have had some aw-shits in the past, but they scored this time my doing the right thing for the customer.

I just hope it is the start of a trend.

Bureaucrats Gone Wild…

September 28th, 2009

I haven’t had very many new topics I wanted to talk about here for a while, not that I have no opinions, but I have little to add to the political debate in the U.S.

I was prompted to my thoughts today by reading a news article discussing how the iPod will be redesigned in the E.U. to have a lower default volume. It appears that new rules specify a safe maximum volume, aimed at avoiding hearing loss, and that the new standard requires companies to limit the default volume in order to have the presumption of providing a safe product, in lieu of specific tests.

I don’t have any problem with guidelines, but it is part of a pattern of growth in government regulation using safety and welfare. One bit at a time, the regulations become more detailed and cover ever so smaller risks. Many of these ideas are in themselves good, commonsense solutions, but what ever happened to personal choice?

What, you say, people can choose for themselves? Pete Townshend (of the Who) has admitted to having hearing loss, and it is believed to be associated with his being the guitarist in what was one of the loudest bands of its time.

Well, neither he nor Roger Daltry died before they got old (although their bandmates did), but what kind of generation would they have been without big amplifiers and even bigger speaker cabinets to destroy?

Now, all we have left is bureaucrats gone wild…